Terms & Conditions

Online bookings for parties

When booking online, you will need to fill out the booking form and choose to pay a deposit or make full payment.  Payment is made securely through PayPal (either via your PayPal account OR via credit or debit card if you don’t have a PayPal account).  Delightful Divas does not receive any details about your payment method (no card details etc), other than confirmation from PayPal of successful payment and the amount taken.

Once we receive your booking , we may contact you to confirm or clarify some / all of the party details – especially if you add any special requirements or advisories.

Invitations and consent forms are available to download from the website. We ask that you please complete the consent forms and  return to Delightful Divas Ltd 7 (seven) days before the party date.   Alternatively, we can post these out to you.  Please inform us which is your preferred option.

Phone bookings for parties

When booking over the phone, we will confirm your birthday girls details (name, age, party size and package) and take a £50 non-refundable deposit to secure your party date and time.

Invitations and consent forms are available to download from the website. We ask that you please complete the consent forms and  return to Delightful Divas Ltd 7 (seven) days before the party date.   Alternatively, we can post these out to you.  Please inform us which is your preferred option.

Booking fees / Deposits and Low Deposits

To secure parties, we require a £50 non-refundable deposit.

7 (seven) days prior to your party, we will contact you to take final numbers and full balance, confirm details and if you have any changes to your party.

Low Deposit Offer

Low deposits are valid for all party bookings made up to 31st January 2019. Low deposits are available on bookings for any future dates and are subject to availability.

In the event of cancellation, the full, standard deposit of £50 must be paid in addition to any cancellation charges that may be incurred (see Cancellation Policy below)

Cancellation Policy

For birthday parties, our cancellation period is 7 (seven) days. If you wish to cancel within the 7 (seven) days, we cannot refund your booking, but will do all that we can to work with you to re-arrange your party.

Consent forms

All parents of children attending our parties MUST complete our consent form and return to Delightful Divas Ltd 7 (seven) days before the party date.